Online tickets and gift vouchers

To ensure contact tracing, tickets can only be purchased online.

Online tickets

Order online tickets on the go or from the comfort of your home!

Tickets for your next daycation at Adventure Forest Saarschleife are available in our ticket shop.

Order your ticket conveniently online here.

FAQ for buying online tickets & gift vouchers

Where can I get tickets to the Adventure Forest Saarschleife

Tickets can be purchased only in advance in the online ticket shop.

How do I book an online ticket?

1. Access the ticket shop.

2. Select the ticket type.

3. Select the number of tickets.

4. Select a date.

5. Check your selection and enter your e-mail address.

6. Confirm your order and continue with the payment process.

7. Enter your contact details for tracking during the COVID-19 pandemic. We will destroy the contact details after four weeks and only hand them over to the relevant health authority if requested.

8. Tickets will be sent to your email address and can then be printed out or shown on your smartphone when you visit.

How do I access the Adventure Forest Saarschleife with my online ticket?

Show your online ticket at the ticket office to gain access.
It is not necessary to exchange it for another ticket. Simply bring your online tickets printed out or on your smartphone and scan the QR code directly at the turnstile.

How do I get through the turnstile with my pram or wheelchair?

Persons with prams and persons in wheelchairs are requested to report to the cashier after scanning the ticket at the ticket office.
For barrier-free access, a separate entrance will be opened for you and you can enter the treetop walk without the turnstile barrier.

Do I have to print out my ticket?

If you would like to print the tickets, you can access your online tickets via the "Download tickets" button in the confirmation email.

How can I print my online tickets?

If you would like to print the tickets, you can access your online tickets via the "Download tickets" button in the confirmation email.

Is a black and white printout also sufficient?

Yes, it is only important that the QR code is clearly visible. Please make sure that there is enough ink ("toner") in the printer.

Can I combine several Online Tickets on one A4 page?

No, due to the readability of the QR code, each online ticket must be printed on a separate A4 page.

Can I also have tickets delivered by mail?

No, tickets are only available in digital form as online tickets in the ticket shop.

Can I order a gift voucher online?

You can order our gift vouchers here.
You can find more information about buying and redeeming the vouchers here on this page. 

I have a free ticket for the Adventure Forest Saarschleife. Can I redeem it in the online ticket shop?

Unfortunately, free tickets cannot be redeemed online in the ticket shop, but can only be converted into an admission ticket directly at the ticket office of Adventure Forest Saarschleife.

Can I combine discount promotions with the online ticket?

You can only get reduced admission tickets from discount promotions directly at the entrance ticket offices of Adventure Forest Saarschleife.

When do I have to order my online tickets at the latest so that I receive them in time before my visit of Adventure Forest Saarschleife?

You can even order your online tickets while still in the queue directly at the Adventure Forest Saarschleife and show the tickets directly at the turnstile.

How long are the online tickets valid?

Our online tickets are day-dated and only valid on the selected day of the visit.
Please note the exact opening hours of the Adventure Forest Saarschleife.

Can I return my online ticket?

Refunds for online tickets are not possible.
Please note that your day-dated online ticket will expire if you do not redeem it on the date booked!
An exchange to another date is possible at the ticket shop for a fee.

What types of tickets can I order?

In our ticket shop you can purchase day-dated online tickets in the categories children, adults and family. 
For reduced tickets, please bring your ID with you so that it can be checked on site.

How can I pay?

Online tickets can be paid for by credit card (Mastercard and VISA), instant bank transfer and PayPal.

Is the online ticket transferable?

Online tickets are not transferable.

However, commercial resale is prohibited. 
Of course, each online ticket can only be used once.

I am severely disabled and may bring an accompanying person. How do I get a ticket?

An accompanying person for disabled persons with the suffix B in their ID can be booked directly in the ticket shop under the category "Reduced (with B in ID)" free of charge.

What happens if I delete my online ticket by mistake or do not receive an e-mail or can no longer find it?

If you have deleted or lost your order confirmation, you can send us an e-mail to onlineticket@eak-ag.de
We will be happy to send you the tickets again.

Do I have to expect waiting time at the entrance despite having an online ticket?

At weekends and during holidays, you should expect an increased number of visitors and therefore longer waiting times at the entrance.

Adventure Forest Saarschleife - swing
Adventure Forest Saarschleife - swing

Order gift vouchers for the Adventure Forest Saarschleife

Are you looking for the perfect gift to make your children's eyes sparkle? 
Or would you like to surprise your loved ones with an unique experience?

Treat your friends and relatives with a day full of joy and fun at the Adventure Forest Saarschleife.
The unique play paradise in nature will be unforgettable for your whole family.

Use your gift voucher to access fun and adventure at the Adventure Forest Saarschleife!

Order your gift vouchers for Adventure Forest Saarschleife online and benefit from the following advantages

• easy and fast ordering

• convenient and secure payment

• print@home: voucher to print yourself - sent to you via e-mail as a PDF file

• digital voucher to forward via e-mail

Please note that our gift voucher is not an online ticket.

You can easily & conveniently convert your voucher into an online ticket here.

No admission is possible with the voucher.

You already have a gift voucher?

Redeem voucher - how it works

• Select the item "Online-Tickets" in our ticket store 

• Then select the ticket category

• Select the day of your visit

• Enter your e-mail address

• Enter your voucher code under "Voucher code"

• Check your details and confirm the order

• You will receive your online tickets by e-mail

General terms and conditions

The gift voucher is valid for 3 years from the date of purchase.

The specific date of the redemption period is printed on the gift voucher. 

Cash payment of the gift voucher is not possible.

The voucher cannot be combined with other promotions or offers.

The voucher only includes admission to the Adventure Forest Sommerberg. 

The voucher does not include any other additional services such as guided tours, gastronomy, or store services.

We are looking forward to your visit! 

If you have any questions about redeeming your gift voucher, please contact us at:onlineticket@eak-ag.de

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